Feedback loop

Add your perspective on new offerings and review areas for community input

  • 7 Posts
  • 14 Interactions

7 Posts

Jenny Wiley
Community Manager
Jenny WileyCommunity Manager
published in Feedback loop

Share Your Product Feedback: Benchmarking Tool

Do you utilize the Zencity Organic dashboard?Did you know that you have access to benchmarking tools to track progress over time and against a cohort of other communities? Whether you answered ‘Yes’ to only one or both questions, we want to hear from you! The Zencity Benchmarking tool is a great way to get more insights into best practices and compare and contrast how your local engagement looks next to national trends.The Zencity product team is working on some new enhancements for the Benchmarking tool, and your input will help inform what features are most important to be prioritized.Some previous requests have been: Building your own cohort and adding new cohorts in general  Adding annotations to the volume graph Viewing the tool on mobile devices With this in mind, this is your opportunity to help shape the next phase of the Benchmarking tool and also be a part of establishing best practices for all of us to learn from!   Share in the comments: What would be most helpful for Y

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Melinda S
10 months ago
Jenny Wiley
Community Manager
Jenny WileyCommunity Manager
published in Feedback loop

What topics do you want to learn about in Zencity Hall? Share your feedback!

We want your feedback! In preparation for the official launch of Zencity Hall in April 2022, we’d love to find out what topics would be most appealing for our first roundtable discussions. In our roundtable discussion meeting format, we will feature a Zencity topic expert and provide the opportunity for attendees to ask questions and offer their perspectives.Possible Topics:  OPERATIONALIZING ZENCITY: Organizational embracing of the Zencity tool and how to communicate Zencity data and findings to your team in various roles  SENTIMENT: Best practices and potential drivers of positive sentiment in community engagement from a data-driven perspective (Ex: public health) RECRUITMENT: Addressing the hiring shortage with best practices for recruitment posts CRISIS COMMS: Crisis communication and risk management, with a focus on proactive strategic planning and data-driven insights (Ex: weather, water outages, public safety, etc) SURVEYS: Best practices for utilizing public surveys for

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Jenny Wiley
Community Manager
1 year ago
Cathy O
Cathy OFrequent Helper
asked in Feedback loop

The News Feed is amazing

Thank you for adding this featue! What a value-add!!

1
Guy Galili
7 months ago
Z
Community Manager
Zencity TeamCommunity Manager
published in Feedback loop

1-Minute Survey: What Are Your Working Habits?

Do you notice your day-to-day working habits? Your preferences may not be super exciting to think about — but to us, the way you typically like to work is very important information!Knowing your working habits helps us adapt and innovate to meet your needs, so we invite you to share your habits in this short, 1-minute survey: Your responses are valuable and will help us improve how we make enhancements to your Zencity platform experience. Thank you! P.S. Want to embed a survey on your official website? Learn how here!

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Z
Community Manager
8 months ago
Jenny Wiley
Community Manager
Jenny WileyCommunity Manager
published in Feedback loop

Have you previously received a communications assessment?

Has your city/county/department received consulting services in the past? The Zencity Strategic Consulting department would like to hear from you! As we continue to develop our strategic communications offerings, we’d love to hear about your experience with consultants and any other communications assessments. Feel free to share any insights in the comments here, or you can reach out directly to @Eyal Halamish (eyal.halamish@zencity.io) with input.If you are new to strategic communications or just looking for inspiration, we invite you to join us on May 26th for our upcoming webinar (or watch the recording):  

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Jenny Wiley
Community Manager
10 months ago
Uri Mahler
Zencity Team Member
Uri MahlerZencity Team Member
published in Feedback loop

2-Minute Survey: How Do You Use Reports?

When it comes to reporting your data, we know that everyone’s needs can be different based on how and when you are sharing information. The Zencity Analyst team provides several Premium Report options, from Executive Reports to Benchmarking and Pulse Reports. As part of our ongoing mission to best support the work that you do to serve your community, we would highly appreciate your feedback!Using the survey below or in the comments, share with us: What is most helpful for you to see in reports? What formats and annotations do you prefer? How might you use reports, and who would you share them with?   Curious to learn more best practices for taking action from reports?View a workshop recording for more best practices for getting actionable with Premium Reports. Check it out here: Want to embed a survey on you official website? Learn how! 

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Uri Mahler
Zencity Team Member
10 months ago
Jenny Wiley
Community Manager
Jenny WileyCommunity Manager
published in Feedback loop

Share your feedback about Zencity Hall: What can be improved?

Thank you for joining our Zencity Hall soft launch — let’s start our feedback loop! Share your thoughts in the comments...What something you really like about the community platform?  What’s something you feel like is missing (or maybe haven’t figured out yet)?

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Jenny Wiley
Community Manager
11 months ago
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